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Crucial to our service is the ability to translate data patterns, pre-empt any issues and deliver meaningful reports to clients. Our weekly and monthly reports deliver the right information to help you make the right decisions.
If a Client requires daily monitoring of any aspect, WISE will continually monitor and issue an alert in the event of a prescribed anomaly.
Data received by WISE is analysed by our experts on a weekly basis to identify any anomalies including:
Any anomalies identified or missing data are reported to the client via the WISE Weekly Status Report and Error Log which summarises the status of all of a clients monitoring stations managed by WISE for that week. Any issues requiring rectifying action are highlighted within this report.
Weekly reports are delivered to Clients within two working days of the completion of weekly analysis either via upload to the web based WISE Customer Portal or via email if the Client prefers.
A WISE Monthly Report is delivered to customers for each monitoring station, summarising all key data captured during both the monitoring station's life, and the previous month. Information includes:
Monthly reports are delivered to clients either via upload to the web based WISE Customer Portal or via email if the Client prefers.